🔐 Xcelerate Gym Edgware Privacy Policy
1. About
This Policy
This Privacy
Policy explains how Xcelerate Gym Edgware collects, uses, stores, and
protects your personal information across all interactions — in person, online,
and via our website (www.xcelgymedgware.co.uk). By using our services, you agree
to the terms in this policy.
2. What
Information We Collect
We collect
personal data necessary to provide and manage gym services, including:
- Name, date of birth, contact
details
- Health and fitness information
- Goals, emergency contact,
payment details
- Responses to surveys or
promotions
We may also
collect sensitive health data with your consent.
3. How We
Collect It
We collect
information directly from you via:
- Forms (membership, PT,
competitions)
- Phone, email, website, and app
- In-person interactions and CCTV
- Third parties like personal
trainers or guardians (for minors)
4. How We
Use Your Information
Your data
helps us:
- Manage memberships and gym
access
- Provide customer support and
services
- Improve gym operations and
offerings
- Communicate news, offers, and
updates
You may opt
out of marketing communications at any time.
5.
Sharing Your Information
We may share
your information with:
- Service providers (IT,
marketing, trainers)
- Legal or regulatory bodies (if
required)
- Financial institutions (for
billing purposes)
We do not
sell or rent your information to third parties.
6.
Cookies & Online Data
We use
cookies to improve our website and analyse visitor activity. You can adjust
browser settings to disable cookies.
7. Access
& Corrections
You can
request to view or update your personal data by contacting edgware@xcelgyms.com.
We’ll respond within a reasonable timeframe.
8.
Security
We take
reasonable steps to protect your data through secure systems, limited access,
and staff training. However, no system is 100% secure.
9.
Overseas Transfers
Your data
may be stored or processed outside the UK. We ensure appropriate safeguards are
in place.
10.
Contact Us
For
questions, concerns, or privacy requests, contact: